GlobalSuite Solutions Whistleblowing Channel

Whistleblowing
Channel

Manage irregular conduct in your company with ease, confidentiality, and a full guarantee of legal compliance.

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Discover our Whistleblowing Channel Software

GlobalSuite® Whistleblowing Channel enables the reporting of any potentially irregular activity or conduct that may constitute a breach of the Code of Conduct or the commission of a criminal offence. All of this is done through a simple questionnaire, in a single software solution, with a full guarantee of confidentiality and anonymity for the reporting person.

Our solution supports compliance with key regulations such as Spain’s Whistleblower Protection Act 2/2023, the European Whistleblowing Directive (EU 2019/1937), and ISO 37002 and ISO 37301 standards. It ensures two-way communication, manages legal deadlines, and provides full traceability for each case to safeguard the integrity and productivity of your business.

Secure and anonymous communications
The platform enables the receipt of reports, guaranteeing 100% confidentiality and anonymity. It includes automatic and manual anonymisation of personal data to comply with the GDPR.

Rigorous management of legal deadlines
It generates automatic alerts for receipt, acknowledgement of receipt, and thorough monitoring of the legal deadlines met for the processing and investigation of each case.

Traceability and two-way communication
It enables tracking of all actions taken, collaboration among managers, downloading of evidence, and maintaining a secure two-way comments channel with the reporting person.

Everything you need in
a single solution

Creation of reports and evidence

Encourages participation with an environment where information can be added, files attached, involved parties included, and the company’s code of ethics viewed. Completely anonymous.

Centralised lifecycle management

Viewing of reports, review of attached files, alerts for legal deadlines met, collaboration among internal/external managers, and downloading of status reports.

Channel Customisation and Management

Configure the platform with your logo, text, and corporate colours. It allows the creation and deletion of sub-entities, users, and managers with access controls via ADFS.

Global metrics and statistics

Full traceability of all actions. Viewing of statistics by company and by manager, as well as a rigorous log of connections and access to reports.

Take control of your operation
with a powerful and flexible solution

Regulatory Compliance

Tool adapted to Act 2/2023, European Directive 2019/1937, GDPR, and compliance frameworks such as ISO 37001 and ISO 37301.

Multilingual channel

Native language selection to make it easier for reporting persons to submit their reports in the company’s preferred language.

Integrated telephone channel

Option to enable a dedicated, secure phone number to process and record communications by telephone/orally.

Ready-to-use environment (turnkey)

Preconfigured solutions for local and global frameworks. Start working from day one without spending time configuring methodologies.

Maximum Security and Privacy

Platform backed by ISO 27001, ISO 22301, and UNE 19601 certifications to ensure that hosted information is always protected.

Alerts and Notifications

Management of automatic acknowledgements of receipt, alerts when response deadlines are approaching or overdue, and secure notification emails for managers.

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Comprehensive Solutions

Implementation consulting

We help you design, establish, and draft the operating protocol for the Whistleblowing Channel and the policies required to comply with the requirements of the Whistleblower Protection Act (Act 2/2023) and Compliance standards (ISO 37001, ISO 37301). We ensure that the channel respects the rights of all parties involved.

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Turnkey projects

We deploy the whistleblowing channel with your company’s corporate identity (logos, colours, text). We configure the management workflows, the users responsible for reviewing alerts, and deliver a 100% operational and secure environment so you can start receiving communications from day one without spending time on technical tasks.

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Accompaniment and Training

We train internal managers or your organisation’s Ethics Committee to ensure proper handling of reports, guaranteeing regulatory knowledge of response deadlines, the use of data anonymisation options, and investigation methodologies.

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Support

Ongoing support service in Spanish. Our specialised team is available to assist you with any functional or configuration questions, ensuring that your channel is always available, secure, and properly maintained in response to any requirement.

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Resources

Whitepaper

Download the most important files on Compliance and Whistleblowers

Webinar

Access our webinars and exclusive video content

Product sheet

Download the Whistleblowing Channel product sheet

References from our clients

“A very complete platform for the entire lifecycle of regulatory processes and document management. The user support is efficient and fast.”

Jose Maria R

Professor at the University of La Rioja

“What I like most about GlobalSuite® is its integrated approach that allows for seamless management of risk, compliance, and business continuity.”

Xavier R.

Research Economist

“It is easy to use and navigate. It allows you to manage all GRC processes in the same tool. The process was easy and the support in the project was excellent.”

Gemma G.

Mr. Director Risk Center of Expertise

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Frequently asked questions about the Whistleblowing Channel

Yes. Under Spain’s Whistleblower Protection Act (Act 2/2023) and the EU Whistleblowing Directive (2019/1937), it is mandatory to implement an internal reporting system for companies with 50 or more employees, as well as for public administrations, political parties, trade unions, and certain entities in the financial sector.

Absolutely. The law requires channels to allow anonymous communications. Our solution allows you to configure the channel so that submissions are 100% anonymous. In addition, the software includes features to anonymise personal data automatically or manually in attached documents and text, ensuring maximum confidentiality.

Thanks to our turnkey approach, the platform includes predefined configurations. You can start operating and receiving communications from day one, without needing to spend time configuring regulations, as the tool is already adapted to the current legal framework.

Yes. Our Whistleblowing Channel has been designed in line with the Privacy by Design and by Default principles required by the GDPR. All data is secured, access is restricted exclusively to authorised managers, and the legal retention and deletion periods for information are complied with.

Yes, it is fully customisable. You can adapt the interface with your company logo, corporate colours, and include direct links to your Code of Ethics, Corporate Policy, and Terms of Use to create an environment of complete trust for the reporting person.

Find out why customers
prefer GlobalSuite®

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