Banco Guayaquil is a financial institution that began its activities in December 1923 and is today one of the most solid banks in Ecuador. Banco Guayaquil is one of the largest banks in Ecuador. It has a network of more than 11,000 service points nationwide. It is a people-to-people business, delivering a wide range of banking services such as corporate banking, personal banking, private banking and transactional banking.
In 2021, Banco Guayaquil becomes the first private financial institution in Ecuador to obtain the certification of the ISO 22301 standard, certification of the Business Continuity Management System, a certificate that adds to the already achieved ISO 27001 Information Security.
The GlobalSUITE® implementation project has been carried out with the areas of Security and Business Continuity at Banco Guayaquil.
The objectives of the project lay in the Automation and Centralization of Management Systems. To this end, they implemented the GlobalSUITE® software, initially in the area of Information Security, in 2018. Subsequently, at the beginning of 2020, the Risk area was added, specifically Business Continuity, with the aim of aligning its information to the requirements of ISO 22301, and thus be certified in said regulations.
“The flexibility offered by GlobalSUITE® has helped us in the implementation of our methodology”
Karol Hidalgo Verdesoto | Integral Risk Manager at Banco Guayaquil
These were some of the most important requirements that were carried out for the achievement and development of the needs
project details:
- Training for knowledge transfer
- Support in parameterization and configuration
- Integrating GlobalSUITE® with your active directory
- Reporting
To meet the objectives of the project, the different training and knowledge transfer sessions were carried out adapted to the particular needs of Banco Guayaquil, in such a way that its implementation and route made the certification of the ISO 22301 standard was easier at the same time as agile, thus being able to reduce the time invested in certain actions, thanks to the facilities offered by the software.
Likewise, GlobalSUITE® allows the download of several types of reports different from the results obtained in the risk analysis, graphs, audits, etc., thus facilitating the work prior to the certification audit and also the support throughout the processes of the ISO 22301 certification audit.
“The transfer of knowledge to the Banco Guayaquil team was carried out in an agile way and the implementation times were reduced”
Karol Hidalgo Verdesoto | Integral Risk Manager at Banco Guayaquil